ORA Property Management System

Complete Hotel Management Made Simple

ORA Property Management System is a cloud-ready hotel operations platform developed for independent hotels, hotel groups, serviced accommodation providers and multi-property businesses.

It gives hotel owners, managers, reception teams, accountants and operational staff a centralized system for controlling everyday hotel activities.

From receiving a reservation to checking out the guest, ORA PMS keeps room inventory, payments, guest records, invoices and hotel reports connected.

Centralized Multi-Property Management

Hotel groups can manage multiple properties from a single secure platform. Authorized users can change their active property and access information based on their assigned permissions.

Management can monitor the performance of individual properties or review combined hotel portfolio information.

Reservation and Front-Desk Management

The reservation module helps reception teams manage the complete guest journey.

Staff can create new reservations, allocate rooms, modify booking dates, extend stays, shift rooms, manage group bookings and perform check-in and checkout operations.

The live reservation calendar provides a clear view of occupied, available, blocked and dirty rooms.

Room and Availability Management

ORA PMS provides real-time room inventory and availability information.

Hotels can manage room categories, physical rooms, room status, maintenance blocks and date-based availability. This helps prevent booking conflicts and makes room allocation easier for front-desk teams.

Rates and Revenue Management

Hotels can configure multiple rate plans for every room category.

Rates can be updated for selected dates, weekends, seasons or special events. Yield rules, minimum-night restrictions and bulk rate changes help hotels respond quickly to changes in demand.

Payments and Financial Management

The platform records room charges, deposits, payments, refunds and outstanding balances.

Hotel teams can generate invoices and receipts, review payment histories and monitor receivables, expenses and operational profit or loss.

Housekeeping and Maintenance

Housekeeping employees can review assigned rooms and update cleaning statuses.

Reception teams can immediately identify clean, dirty, inspected, occupied and blocked rooms. Maintenance issues can also be recorded and monitored until completion.

Management Dashboard and Reporting

The executive dashboard provides important operational and financial information, including:

• Total revenue

• Outstanding receivables

• Security deposits

• Supplier payments

• Hotel expenses

• Operational profit or loss

• Available rooms

• Occupied rooms

• Blocked rooms

• Dirty rooms

• Check-ins and checkouts

• Booking-source performance

• Occupancy and revenue trends

Security and Permissions

ORA PMS uses role-based access control to protect hotel information.

Hotel administrators can define which modules and operations are available to receptionists, accountants, housekeeping staff, managers and other users.

Integrations

ORA PMS supports integrations with:

• Stripe payment processing

• Channex channel manager

• Booking.com

• Expedia

• Airbnb

• BNBUK

• Hotel direct-booking websites

• Xero accounting

• FBR/PRAL fiscal invoicing

• Email and guest-notification services

• Third-party REST APIs

Key Benefits

• Manage multiple hotels centrally

• Reduce manual administrative work

• Maintain accurate room availability

• Control rates across sales channels

• Prevent booking conflicts

• Improve front-desk productivity

• Monitor hotel performance

• Protect information with permissions

• Increase direct reservations

• Connect important hotel integrations